Legal
Refund Policy
Launch Premium is one-time. After it is on, there is no refund. You may move that upgrade to another product you own within 30 days.
Free launches are free. Premium ($19) and Premium+ ($39) are one-time payments for one product, not a subscription and not the whole account.
No refund after the upgrade is on. When Dodo confirms the payment, that listing is Premium (or Premium+). We do not send the money back because you changed your mind, the listing ranked below #1, or the week finished.
Move within 30 days, once. If you paid for the wrong product, open Billing, pick another product you own, and move the upgrade. The first listing goes back to Free. The second listing gets the paid plan. This is not a second charge and not a refund. After 30 days from payment, or after you move it once, it stays on that product.
If the payment processor later reverses the charge (chargeback or a refund they issued), we remove the paid plan from the listing. We do not offer that path ourselves.
Ads and directory jobs, when those checkouts are live, follow their own booking rules — not this launch-upgrade move.
Questions: [email protected].