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Legal

Refund Policy

Last updated 2 October 2026. Free launches stay free. Paid upgrades and ads follow the rules below.

Submitting a product is free. Premium, Premium+, and ads are one-time purchases delivered when Dodo confirms payment. The default is no refund, with the exceptions below.

Premium — $19 once per product

Premium applies immediately to that listing: always-dofollow Visit, skip the 25 Free weekly cap, and edit SEO fields.

  • No refund after the upgrade is on because you changed your mind, ranked below #1, or the week ended.
  • Within 30 days you may move that upgrade once to another product you own from Billing. The first listing returns to Free. This is not a second charge and not a cash refund.
  • Duplicate or accidental charges: we refund those within 14 days of the charge.
  • If Dodo paid and the listing did not upgrade within 24 hours because of a bug on our side, we fix it or refund.

Premium+ — $39 once per product

Premium+ includes Premium plus a one-click AI story on /blog. The story is not written at payment. You generate it later on the product edit page.

  • Before you generate the story, you may ask for a refund within 30 days if you have not used the Premium benefits for a meaningful period (7 days).
  • After the story is published, no refund. The URL and any accrued links stay.
  • Regeneration is a courtesy, not a new purchase. Email [email protected] for a factual correction.

Board ads — $19 center / $29 sidebar per week

You book ISO weeks on the product create or edit page. Three or more weeks in one payment also grant Premium on that product if it was Free. Booked weeks cannot be moved.

  • Before the first booked week starts: email us at least 7 days ahead and we refund if the slot can be resold.
  • After a booked week starts: no refund for that week. The slot was reserved.
  • If the ad is not live within 24 hours of the week start because of a bug on our side, we fix it or refund.

Chargebacks

Email us first. A chargeback or a refund Dodo issues removes the paid plan or ad from that listing. Chargebacks opened without contact can suspend the account.

How to ask

Email [email protected] with the subject “Refund request”, the checkout email, the product slug, and the order id. We reply within 5 business days.

Nothing here limits a non-waivable consumer right under your local law. Statutory rights prevail when they apply.